Although I am a big supporter of senior management going undercover and getting a reality check from the front line, doing it on TV can get a little tricky, since the public might not like what they see in the company closet:
Hooters:
Bad PR. I have never been to a Hooters’, and I intend to keep it that way.
The show does portrait Coby Brooks as a real person, but only his weak sides.
7-eleven:
The company has some truly amazing and grateful staff, but they are amazing and grateful regardless of which company they work for or how they are treated.
Waste Management:
Brilliant PR. Better than any ad campaign a garbage collection company can come up with. This show is good for the company business and also makes existing customers appreciate its service more.
Herschend Family Entertainment:
Good PR. BTW: Who else think Joel Manby has a George Clooney vibe?
Though the first few episodes were quite interesting, I soon ditched the show because I got bored with the repetitive pattern. Also, having the upper management spend a little time on reality TV with his humble workforce is hardly the solution to the economic problem.
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